1. Privacy Policy
We respect your privacy and are committed to protecting your personal data.
Information collected (such as name, contact details, and payment information) will only be used for order processing and customer service.
Your data will not be shared with third parties except as required by law in the State of Kuwait.
2. Payment Policy
All payments must be made in full before order processing and delivery.
Accepted payment methods will be displayed at checkout (e.g., KNET, Visa, Mastercard, Bank Transfer).
3. Shipping & Delivery Policy
Delivery will be arranged after full payment confirmation.
Estimated delivery times will be communicated to customers upon order confirmation.
We are not liable for delays caused by courier services, customs, or unforeseen circumstances.
4. Return & Refund Policy
Claims for damaged or incorrect items must be made within 24 hours of delivery.
Products must be returned unused and in original packaging.
Refunds, if approved, will be processed within 7–14 working days as per Kuwait law.
5. Product Policy
Some items may vary slightly from pictures shown due to packaging, color, or manufacturing differences.
Customers are advised to request actual product photos before ordering.
6. Legal & Jurisdiction
All online transactions are governed by the laws of the State of Kuwait.
In case of dispute, jurisdiction will rest with Kuwait courts.
